Shipping policy

Shipping Policy

Last Updated: June 10, 2026

Thank you for shopping with Cocozz. We are committed to delivering your jewelry safely and efficiently across India.

All orders are processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.

Estimated delivery timelines:

Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

Shipping charges, if applicable, will be displayed at checkout before payment.

Free shipping offers, if available, will be clearly mentioned on our website or promotional campaigns.

Once your order is shipped, you will receive tracking details via Email, SMS, or WhatsApp.

You can use the tracking number to monitor your shipment status.

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect address or contact number, additional shipping charges may apply for re-shipment.

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with clear photos or videos.

We will review the issue and provide a suitable resolution.

Cocozz is not responsible for delays caused by:

Currently, Cocozz does not offer Cash on Delivery (COD). All orders must be prepaid through the payment methods available on our website.

For shipping-related questions, please contact:

WhatsApp: +91 95153 65596